Skip to main content
Shoelace Learning Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Shoelace Learning
  2. Shoelace Learning

Shoelace Learning

For Educators, Admins, Parents and Guardians

Admins

  • View Your Teachers

Parents / Guardians

  • How Do I Add My Child(ren) to My Dreamscape Account - Parents
  • How Do I Create My Free Parent Account?
  • How Do I Redeem My Shoelace Membership Code and Attach It to a Player?
  • How Does Shoelace Handle Personal Information?
  • How Does Shoelace Use My Child’s Data?
  • What are Parent Rewards?

Educators

  • Premium Plan FAQ
  • Accessibility in Shoelace Games
  • Adding Students to My Class
  • Can I Create a Co-teacher Account?
  • Can Students Be In Multiple Classes?
  • Data Privacy Agreements
See all 33 articles

Account Management

  • Do I Need to Have My School Add Your Site to Our Whitelist to Access Shoelace?
  • How Do I Unsubscribe from Email and/or Delete My Account?
  • I Forgot My Password, How Do I Reset It?
  • It Says My Username or Password Does Not Exist, How Do I Sign In?

Technical Issues

  • How to whitelist and configure access to Shoelace Learning apps
  • "Internal Error" When Importing/Syncing Classroom
  • Browser Extensions Blocking Access
  • How Do I Clear My Browsers Cache? (Chrome, Firefox, Safari, Microsoft Edge)
  • I Noticed a Bug or Mistake in the Game. How Can I Report It?
  • Supported Devices - Shoelace
See all 8 articles

Google Users

  • How Does Google Sync Work With Shoelace?
  • Google Integration with Shoelace
  • How to Share an Assignment to Google Classroom
  • How to Sign In to Shoelace Using Google - For Parents
  • How to use Google SSO with the Shoelace Dashboards - For Educators
Shoelace Learning
Powered by Zendesk