Parents / Guardians
Educators
- Accessibility in Shoelace Games
- Can a Student Be in More than 1 Class at a Time?
- Can I Create a Co-teacher Account?
- Data Privacy Agreements
- Exciting Ways to Use Dream Team in Your Class!
- Getting Started with Dreamscape in the Classroom.
Account Management
- Do I Need to Have My School Add Your Site to Our Whitelist to Access Shoelace?
- How Do I Change a Player's Password?
- How Do I Unsubscribe from Email and/or Delete My Account?
- I Forgot My Password, How Do I Reset It?
- Introducing Clever Sign-On for Shoelace!
- It Says My Username or Password Does Not Exist, How Do I Sign In?
Technical Issues
- "Internal Error" When Importing/Syncing Classroom
- Browser Extensions Blocking Access
- How Do I Clear My Browsers Cache? (Chrome, Firefox, Safari, Microsoft Edge)
- I Noticed a Bug or Mistake in the Game. How Can I Report It?
- Supported Devices - Shoelace
- The Game is Not Loading. How Do I Resolve this?
Google Users
- How Does Google Sync Work With Shoelace?
- Google Integration with Shoelace
- How to Share an Assignment to Google Classroom
- How to Sign In to Shoelace Using Google - For Parents
- How to use Google SSO with the Shoelace Dashboards - For Educators
- How to Sign In to Dreamscape Using Google - For Administrators