Shoelace Learning

Administrators: Lead Teachers, Principals, Superintendents, and Tech Integrators

• Setting Up Co-Teachers for Classes
• Admin Home Page
• Managing Your Student Roster
• Managing Your Subscription
• Managing Your Teacher List
• How Shoelace Determines and Tracks Reading Comprehension Level (RCL)

Parents / Guardians

• How Do I Add My Child(ren) to My Dreamscape Account - Parents
• How Do I Create My Free Parent Account?
• How Do I Redeem My Shoelace Membership Code and Attach It to a Player?
• How Does Shoelace Handle Personal Information?
• How Does Shoelace Use My Child’s Data?
• What are Parent Rewards?

Educators

• Premium Plan FAQ
• Accessibility in Shoelace Games
• Adding Students to My Class
• Can I Create a Co-teacher Account?
• Can Students Be In Multiple Classes?
• Data Privacy Agreements

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Account Management

• Do I Need to Have My School Add Your Site to Our Whitelist to Access Shoelace?
• How Do I Unsubscribe from Email and/or Delete My Account?
• I Forgot My Password, How Do I Reset It?
• It Says My Username or Password Does Not Exist, How Do I Sign In?

Technical Issues

• How to whitelist and configure access to Shoelace Learning apps
• "Internal Error" When Importing/Syncing Classroom
• Browser Extensions Blocking Access
• How Do I Clear My Browsers Cache? (Chrome, Firefox, Safari, Microsoft Edge)
• I Noticed a Bug or Mistake in the Game. How Can I Report It?
• Supported Devices - Shoelace

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Google Users

• How Does Google Sync Work With Shoelace?
• Google Integration with Shoelace
• How to Share an Assignment to Google Classroom
• How to Sign In to Shoelace Using Google - For Parents
• How to use Google SSO with the Shoelace Dashboards - For Educators