How to whitelist and configure access to Shoelace Learning apps

As a valued partner in the education community, Shoelace Learning understands the importance of student data privacy and security. We're committed to working closely with school administrators to ensure our platform and games remain fully accessible to students of all ages. In this article, you'll find clear instructions for completing the required configurations for our apps. It's a simple process, and we're here to support you if you run into any issues.

For All School IT Admins:

Whitelisting Domains: To guarantee uninterrupted access to Shoelace Learning apps, including Dreamscape and Dreamseeker Drift, please take the following essential step:

Work with Your IT/Tech Support Team: Collaborate with your school's IT or tech support personnel to whitelist the following domains:

• unity3d.com
• shoelacelearning.com
• *.shoelacelearning.com
• shoelacegaming.com
• *.shoelacegaming.com
• *.shoelace.com
• *.playdreamscape.com
• *.play.dreamscape.com
• *.playcanvas.com

Whitelisting these domains ensures that school firewalls and security measures won't inadvertently block access to essential Shoelace Learning resources.

If your school does not use Google Workspace for Education, you’re done! 

If your school does use Google Workspace for Education, Google's recent changes require administrators to explicitly configure third-party apps, including Shoelace Learning, in order for students designated as under 18 to maintain access. In order to allow your educators to access the Shoelace dashboard and your students to access Dreamscape and Drift, you must complete the following steps. 

Steps for Google Workspace for Education IT Admins

If your school uses Google Workspace for Education, Google's recent changes require administrators to explicitly configure third-party apps, including Shoelace Learning, in order for students designated as under 18 to maintain access. 

      1. Log in to Your Google Admin Console: Go to admin.google.com and access your administrator                account.

2. Navigate to App Access Control: Locate the "App access control" card within the console. Refer to Google's Help Center article if needed.
3. Review Apps: Click "Review apps" to bring up a list of third-party apps used within your organization.
4. Find and Configure Shoelace Apps:
   • Locate all apps with the following in their names - there will be multiple. 
     1. “Shoelace Learning”, 
     2. “Dreamscape”, 
     3. “Dreamseeker Drift”.
   • For each app, click "Configure access."
   • Follow the guided instructions to grant the necessary permissions for students designated as under 18.
   • Please note that Shoelace Learning apps only require basic profile information for authentication purposes.

Addressing Clever-Specific Barriers: If your school district utilizes Clever to authorize Google SSO for apps including Shoelace Learning, there's an additional step to ensure uninterrupted access:
Verify Clever Configuration: Work alongside your school or district's Clever administrator to confirm that they have also reviewed and authorized Clever's permissions for student accounts designated as under 18.  Google's changes apply to Clever as well since it acts as a third-party app. Failure to do so might prevent students from accessing Shoelace Learning through Clever.

Clever has more information here in this article on how to get setup.

We're Here to Help!

Our team understands that navigating these changes can be complex. We're always ready to support our school and IT administrators. If you have any questions or need additional help, please don't hesitate to contact us at support@shoelacelearning.com.